Renewal Process

You will receive your first lease renewal letter about 60 days prior to your lease end date. The primary purpose of this letter is simply to remind you of your lease expiration and to inquire about any outstanding maintenance issues. You can expect your second lease renewal letter about 30 days prior to your lease end date. This letter will detail your renewal options, and you will need to select your chosen option so we can send you the Lease Extension form for your signature(s).  If we do not receive your Lease Extension form by the due date, your account will be subject to month-to-month charges.

Move-out Process

Even though the initial term of your lease expires on a certain date, it converts to a month to month lease and is still in force until proper notice is given by either party. Even when your lease continues on a month to month basis, you are still required to submit a written move out notice at least 30 days prior to your move out date.

Keys must be returned by 9:00am the day after the date designated in your move out notice. You are not officially moved out until the keys are returned and you may be responsible for daily rent charges until the keys are returned.

Security Deposit Refunds

Immediately after you vacate the property, we visit the property and perform a move-out inspection to assess the condition of the property in comparison to your move-in report. We then process your security deposit in accordance with the Texas Property Code.  According to the Texas Property Code, we have 30 days to mail your deposit to the forwarding address you provided in writing along with your Notice to vacate.

If your security Deposit does not cover the charges owed for damages, We will send you a letter notifying you of a balance due and enclose detailed documentation regarding your charges. Payment will be expected promptly to prevent further action.

Any outstanding charges 30 days from the date of invoice will be turned over to a collection agency for processing and will become part of your credit history.

If you disagree with any charges you must submit your dispute in writing within 30 days from the date of your security deposit disposition notice.