Move in Procedures

Once your application is approved, your lease agreement will be prepared and you will be contacted to set up the Lease Signing¬Ě appointments. Regardless of your desired move-in date, your fully executed lease agreement and certified funds for the security deposit MUST be turned in to the office within four (4) days. The balance of your move-in costs (i.e., rent, pet deposit, etc) can be paid with certified funds on the day you move into the property. At this time, you will also receive keys along with a Residential Lease Inventory and Condition Form¬†(click to print form). This form must be filled out and returned to the office no later than 5 days after move in, and is a way for you to note things in the property that you don’t want to be responsible for when you move out.
— Renters insurance is required prior to move in.
— Utility accounts numbers need to be provided to the leasing agent prior to move in.

PLEASE NOTE: Once an application has been approved and there is an agreed upon move-in date, that move-in date cannot be changed to a later date.

To facilitate your transition to one of our properties,
below is some essential and helpful information.

MANAGEMENT INFO

Professional Asset Management & Sales
2201 N. Collins Road, Suite 240
Arlington, TX 76011
www.pamtexas.com
(682) 558-5900 Office
(682) 558-5801 Fax

Office Hours:
Monday – Friday
9:00am to 5:00pm

SECURITY DEPOSIT

To reiterate, your full security deposit (along with your signed lease) is due four (4) days after you have been approved for one of our properties.

PRORATED RENT

If your move-in date is after the 1st of the month, your rent will be prorated. If you move-in up to five (5) days before the end of the month, you are required to pay the prorated amount for the current month AND the first full rent amount for the following month.

RENT PAYMENTS

Rent payments are due no later than the 1st of each month, regardless of the day you move into your property. Rent must be in our office by the end of the business on the 3rd of the month in order to not incur any late charges. The late fee that is charged is equal to 10% of your total rent, and $10.00 a day thereafter. Any rental payments received after the 3rd of the month MUST be in the form of a certified check or money order ONLY, and must include all late fees.

When completing your rent check, money order, or cashiers check, please indicate your property address in the memo section to ensure that the payment is credited properly. Make all funds payable to Professional Asset Management and mail or drop off your rent payments to the following address:

Professional Asset Management & Sales
2201 N. Collins Road, Suite 240
Arlington, TX 76011

For your convenience, we have two (2) secured drop boxes. One is located inside the building, outside of our suite and the other drop box is outside on the east side of the building with our name on it. These boxes serve as a convenient way to drop off your rent checks after hours and are picked up daily.

 

Returned Check Policy: If a rent check is returned by the bank to the lessor for any reason, there will be a $50 penalty charged to the lessee. If checks are returned, you are not permitted to pay with a personal check any longer. Only certified funds (money order or cashiers check) will be accepted as payment.

MAINTENANCE REQUESTS

Non-Emergency Maintenance Requests are taken during our business hours listed above, by calling the office at (682) 558-5900. All Non-Emergency Maintenance Requests are to be reported during regular office hours and are responded to promptly within 24 hours of reported issue. Emergency Maintenance Requests (i.e., toilet overflows, plumbing leaks, no heat/hot water, lockouts, etc.) are also directed to the same number, and by dialing one at the recording.

Maintenance requests can also be processed ONLINE at the website listed above, under the Tenant Resources section. Such work orders will be received and processed by our maintenance team in the order they are received.

UTILITIES

Residents are responsible for activating accounts for ALL utilities. If you fail to set up such accounts, you risk having that utility shut off by the utility company. When contacting the utility companies, please let them know to start charging you from the day you agree to move in and provide them with your property address. You will need to provide our office with confirmation that you have set up your utilities prior to obtaining keys.

RENTERS INSURANCE

Renters Insurance covers your personal property in case of fire, theft, vandalism, smoke, flooding and other incidents. Our residents are solely responsible for insuring their own personal property that is located or stored upon the property leased. Any losses from various hazards, incidents and casualties are the sole responsibility of the tenant and not the owner or management company. The cost of renters insurance can range from approximately $135 to $350 per year, depending on your desired criteria, and can be purchased through most insurance agencies. We require our tenants to obtain renters ins